Gurkha Labs Pvt. Ltd. ("Gurkha Labs," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us through our website.
1. Information We Collect
At present, our website may collect information that you voluntarily provide when you contact us or submit an inquiry.
This may include:
- Your name
- Email address
- Phone number, if provided
- Company or organization name, if provided
- Project or service requirements
- Any other information you choose to include in your message
We only request information that is reasonably necessary to respond to your inquiry or communicate with you about a potential project or business relationship.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your inquiries and requests
- Discuss potential projects, services, or business opportunities
- Understand your requirements
- Communicate with you about our services
- Provide information you have requested
- Maintain business communications and records
- Improve our website, services, and customer experience
We do not sell or rent your personal information to third parties.
3. Information We Do Not Intentionally Collect
Our website is not currently designed to collect sensitive personal information.
Please do not submit passwords, financial account credentials, government identification numbers, or other sensitive information through our general contact forms unless we specifically request it through an appropriate and secure process.
4. Cookies and Tracking
Our website may use technologies that are necessary for the website to function properly.
At present, we do not intentionally use our website to collect personal information through advertising trackers or sell visitor information to advertisers.
As our website and services develop, we may introduce analytics, cookies, or other technologies to understand website usage and improve our services. If we do so, this Privacy Policy may be updated accordingly.
5. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect information submitted through our website from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
6. Sharing of Information
We may share information only when reasonably necessary to operate our business, provide requested services, respond to inquiries, comply with applicable law, or protect our legal rights.
Where third-party service providers are used to operate parts of our website or communications, they may process information on our behalf and are expected to handle it appropriately.
We do not sell personal information.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining legitimate business records, resolving disputes, and complying with applicable legal obligations.
The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.
8. Your Privacy Choices
You may contact us to:
- Ask what personal information we may hold about you
- Request correction of inaccurate information
- Ask us to delete information where appropriate
- Withdraw a previous inquiry or request where applicable
- Ask questions about how your information is handled
Some information may need to be retained where required by law or where we have a legitimate business or legal reason to do so.
9. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
10. Children's Privacy
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, website, services, or legal obligations develop.
When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to periodically review this page to stay informed about how we handle personal information.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us.
Gurkha Labs Pvt. Ltd.
Kathmandu, Nepal
Email: contact@gurkhalabs.com